Privacy Policy

Privacy Policy

Last Updated: November 29, 2018


IAG ENGINE CENTER, LLC, IAG Engine Center Europe, S.r.L, IAG Engine Field Services, LLC, IAG Materials, LLC, IAG Materials, LLC and IAG Trading, LLC and any other IAG Aero Group affiliate or subsidiary (collectively and individually, "IAG") recognizes the importance of protecting the privacy of information we may receive from visitors to our web site (this "Website"). You may visit our Website without telling us anything about yourself, and our Website only collects such technical information as disclosed in this Privacy Policy. If you do choose to provide personally identifiable information or other personal data, whether directly on the Website, in e-mail, text or other electronic messages, we may use it as described in this Privacy Policy. We do not collect or maintain personally identifiable information for resale purposes, or share your information with any other company or organization. By using our Website, you agree that this policy governs our collection, use and disclosure of any personal information submitted to us. If you do not agree to be bound by this policy, you may not access or use our Website. This policy does not apply to information collected by us offline or through any other means or by any third party.

Notification of Changes to This Policy

IAG is continually improving and adding new functionality and features to our Website and improving and adding to our existing product line, services and programs. Because of these ongoing changes, changes in the law and the changing nature of technology, IAG data practices will change from time to time. If and when our data practices change, IAG will post the changes on this page of our Website in order to notify you of such changes. These changes to the Privacy Policy will become effective when posted. Your continued use of the Website after we make changes is deemed to be acceptance of those changes. Unless stated otherwise, our current Privacy Notice applies to all personal data that we have about you. We encourage you to check this page frequently by clicking on the Privacy Policy link on any page of our Website.

Information We Collect About You

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number or any other identifier by which you may be contacted online or offline ("personally identifiable information"). IAG will not collect any personal information about you unless you provide it to us. If you do not want your personally identifiable information collected, please do not submit it to us;
  • Further information necessarily processed in a project or contractual relationship with IAG or voluntarily provided by you, such as personal data relating to orders placed and requests;
  • Personal data collected from publicly available resources, integrity data bases and credit agencies;
  • If legally required for trade and export regulation compliance screenings: date of birth, identification numbers, identity cards and information about relevant and significant litigation or other legal proceedings; and
  • about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • directly from you when you provide it to us.
  • automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

The information you provide us may include:

  • information that you provide by filling in forms on our Website. This includes information provided at the time of registering on our Website or requesting information through our Website, or using services or products on our Website. We may also ask you for information when you report a problem with our Website.
  • records and copies of your correspondence (including e-mail addresses), if you contact us.
  • your search queries on the Website.

Information we collect automatically may include:

  • details of your visits to our Website, including communication data and the resources that you access and use on the Website.
  • information about your computer and internet connection, including your IP address, operating system, and browser type.

Use of Personal Data Collected Through This Website

We use information that we collect about you or that you provide to us, including any personal information:

  • to present our Website and its contents to you in the most effective manner for you and your computer or mobile device.
  • to provide you with information, products or services that you request from us.
  • To carry out our obligations and enforce our rights arising from any agreement or contracts entered into between you and us, including for billing and collection,
  • to contact you or allow our affiliates to contact you with offers of goods and services or information that may be of interest to you about supply chain sector services, materials, news or training. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.
  • To notify you about changes to our Website or any services we offer or provide through it,
  • To allow you to participate in interactive features on our Website
  • to better understand your needs and how we can improve our products and services.
  • in any other way we may describe when you provide the information.
  • for any other purpose with your consent.

If you do not want us to use your information in this way, please do not provide us with your information.

Aggregated Data

IAG may aggregate personal and business information so that it is no longer personally identifiable. IAG may use this aggregated information to enhance the features of its Website and services; and IAG may sell or license this aggregated information to third parties or publish the aggregated information.

Disclosure of Your Personal Data

IAG may share some or all of the personally identifiable data collected through this Website with our affiliates, who will only use this data in accordance with this Privacy Policy. Both IAG and our affiliates may share personal data collected through this Website with third-party vendors who act for or on behalf of IAG or our affiliates, for example, companies that provide support services to us, including data processing services, or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which IAG or our affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement, to enforce the Terms and Conditions governing the use of this Website, to protect your interests, or in the event of a corporate sale, merger, reorganization, dissolution or similar event. You may also request that we share your personally identifiable data with other parties so that they may provide services to you. These third parties may not comply with the terms of this Privacy Policy, and you should consult their individual Privacy Policies to determine how they will use your information. We may use or disclose information provided by you if disclosure is done in connection with a compilation of information, and you are not identifiable based upon such aggregation. We may also disclose your personal information to comply with any court order, law or legal process, including to respond to any government or regulatory request, or to enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.

Third-Party Services

The Website may offer features and services that are administered or provided by third parties hired by IAG. To receive these services, you may be required to provide these third parties with personal information. All such services are subject to separate terms and conditions established by our third-party providers, including separate privacy policies, which may be different than this Privacy Policy.


This Website has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control. We cannot guarantee that unauthorized third parties will never be able to defeat those security measures. Any transmission of personal information is at your own risk. IAG is not responsible for circumvention of any privacy settings or security measures contained on the Website.

Although we cannot guarantee that our systems are 100% secure 100% of the time, we periodically update our technology in order to improve the protection of your information. This Website does not use a secure server to transmit sensitive data to and from our site. We cannot ensure or warrant the security of any information you transmit to IAG, and you do so at your own risk. If IAG learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. IAG may post a notice on the Website if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach, or if you have any questions about the security of the Website, please contact us at

Unsecured Email Warning

Please note that any information you send to IAG via email is sent via an unsecured email link. Due to the nature of the Internet, there is a possibility that unsecured (unencrypted) email could be intercepted and read by third parties. IAG assumes no responsibility for interception of confidential information (including in a resume or CV) that you send in an unsecured (unencrypted) email message.


In order to collect certain anonymous data, IAG may use temporary "cookies" that collect the first level domain name of the user (for example, if your email address is "," the cookie collects the "" portion of your email address) and the date and time you accessed this Website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies keep track of non-personal information such as the URL that you came from and go to next, your navigation through the Website (for example, the advertisements that you click on), the browser and operating system that you use, and your IP address. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. At the present time, IAG only uses temporary or "session" cookies. These cookies expire when your browser window is closed.

Data Transfers

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. You should be aware that those countries may not have the same data protection laws as the country in which you initially provided the information.

Link to Other Sites

This Privacy Policy applies only to IAG. IAG and our affiliates operate many different types of websites for different purposes and in different countries where different laws may apply. If you visit one of our affiliates' Websites, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed. This Website contains hyperlinks to websites that are not operated by IAG or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. IAG does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any website you visit before using the site or providing any personal data about yourself.

Governing Law

This Privacy Policy forms part of our Website Terms and Conditions and as such shall be governed by and construed in accordance with the laws of the State of Florida as further provided in the Terms and Conditions.

Questions About Our Privacy Policy

If you have any questions about this Privacy Policy or concerns about the way IAG processes your personal data, please contact us at

IAG Aero Group Services

  • Engine Center
  • Material Repair
  • Field Services
  • Materials
  • Trading
  • Lease Return

Engine Center

Engine repairs and testing facilities

The IAG Engine Centers are a world-class engine service provider. Each have industry-leading MRO capabilities and extensive experience to provide customized solutions across an array of aircraft engines. The company services CFM56, CF6, PW4000, and JT9D model engines from around the world supported by its USA and Europe locations.

Engine repairs and testing facilities

Material Repair

Engine material repair services

IAG Material Repair's services utilize first-class technology combined with superior quality. With thousands of repairs introduced, IAG Material Repair is becoming a respected player in the market. The company delivers the most cost-effective and comprehensive results by leveraging technologies in the IAG Engine Centers. Services include but are not limited to repair management, reduce to spares programs for full engine, and OEM repair license agreements with General Electric and CFM International.

Engine material repair services

Field Services

On-wing and in-field support

IAG Engine Field Services, LLC is a recognized leader in the provision of engine field services. It offers fast, dedicated support teams that are responsible for a range of service solutions to meet any in the field need. Support includes maintenance, inspection and repair on CFM56 series, CF6 series, CF34 series, and V2500 series, PW2000 series, PW4000 series, and GE90 engines. It also includes engine on wing maintenance on Boeing 737-series, 747-series, 757-series, 767-series, 777-series; Airbus 300/310 and 318/319/320/321; McDonnell Douglas DC10/MD10/MD11; Canadair Regional Jet 100/200/700/900 and CL-601/604; and Embraer 170/175 series and 190 series airframes.

On-wing and in-field support


Aircraft and engine material sales

IAG Materials, LLC owns and markets over 650,000 parts worldwide to airlines and repair facilities. The company regularly supplies both aircraft and engine parts through its distribution facilities in Florida, South Carolina, Texas, and Italy. It has multiple services available including its global network of over 450 repair providers for airframe components.

Aircraft and engine material sales


Whole asset and parts trading

IAG Trading, LLC has a network of dynamic sales representatives in Europe, North America, South America, and Asia. The company utilizes the IAG Engine Centers' repair shops to facilitate sales with conversion capabilities to meet customer-type requirements.

Whole asset and parts trading

Lease Return

Engine Lease Return

IAG Aero Group's engine lease return center compliments both its repair stations and field service division. With proper technical knowledge, experience, and certifications, IAG Aero Group is able to provide services that make lease returns fast and efficient.

Engine Lease Return

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